By the end of this course, participants will be able to do the following:
  • Interpret prospect needs by conducting a needs analysis
  • Master active listening techniques to better connect with & understand Manage the sales process by understanding where the sale is & how to keep the momentum moving forward Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-ons) Negate competitor quotes, while remaining professional Deliver presentations that sell Handle objections professionally & effectively Master highly effective closing techniques Follow-up to develop long-term relationships & future business Set goals that motivate Manage your sales database effectively
  • 2 Days
  • Weekend and weekday classes available.
  • Weekdays: 10:00am - 05:00pm (Tea Break included/ Documentary Break)
  • Lagos Training Centers:
  • Lagos Mainland: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos
  • Lagos Island: 7 Brook Street, beside Campbell hotel, by Freedom Park, Lagos Island.
  • Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.
  • Abuja Training Center: House 67 Block 1A Kano street Area 1, Garki Abuja FCT. After Shehu Shagari mosque.
  • Certificate of completion (Free) Training materials: Students Workbook
Lesson 1 Defining the Sales Process
  • Common Sales Approaches
  • Glossary of Common Terms
  • Lesson 2 Getting Prepared to make the Call
  • Identifying your Contact Person
  • Performing a Needs Analysis
  • Creating Potential Solutions
  • Lesson 3 Creative Openings
  • A Basic Opening for Warm Calls
  • Warming up Cold Calls
  • Using the Referral Opening
  • Lesson 4 Active Listening
  • The importance of active listening
  • Restating and Paraphrasing to gain commitment
  • Lesson 5 Delivering Presentations that SELL
  • Features and Benefits matched to Customer Need
  • Outlining your Unique Selling Proposition
  • The Burning Question that every Customer wants Answered
  • Lesson 6 Managing the Sale
  • Leading representational bias
  • Lesson 7 Handling Objections
  • Common types of Objections
  • Lesson 8 Closing the Sale
  • Understanding when it's Time to Close
  • Powerful Closing Techniques
  • Lesson 9 Following Up
  • Resolving Customer Service Issues
  • Certificate of completion.:
  • Training materials
  • Training Manuals
  • Students Workbook and Project Templates
  • Real-life application and understanding
  • Certified and Experienced trainers
  • Conducive learning environment (AC and Parking space)
  • What is the 100% Money back guarantee.
  • We guarantee maximum satisfaction in all our courses. However when you attend any of our classes and you feel you are not satisfied, you can ask for a refund of your payment and that will be given to you immediately. Please know that there is no other condition to meet aside from just asking.

  • What Certification do I get after the Training.
  • After successful completion of the training, you will be awarded the course completion certificate, which you can use for your career purposes and job placements.The certificate is embossed with Simplilearn Logo.

  • I want to know more about the training program. Whom do I contact? You can join our live chat or call 08091592389 Whatsapp 08091592389


1. Pay Training fee before training start date
2. visit click on Register tab and complete the registration form
3. Upon confirmation of your registration, an electronic receipt will be sent to your mail.
4. Commence your training at Ciel Consulting Venue

Payment can be made via our website on the Register page or through Bank deposit/transfer. 
Account Details
Account Name: Cieledu Nigeria Limited.
Account Number: 0246160703
Bank: GTBank