Terms & Conditions in short

  • These terms and conditions is with respect to our trainings herein after referred to as products.
  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Ciel Consulting, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Ciel Consulting as responsible for the personal information.
  • Events outside Ciel Consulting's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Ciel Consulting reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Ciel Consulting, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Ciel Consulting for the sale and delivery of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Ciel Consulting as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, to provide offers and information on our catalog to you. The information you provide is only available to Ciel Consulting and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Ciel Consulting to delete or correct the information held about you. By accepting these Conditions, you agree to the above.

Force Majeure

Events outside Ciel Consulting's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Ciel Consulting is released from Ciel Consulting's obligations to fulfil contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or accidents. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Ciel Consulting's property until full payment is made. The price applicable is that set at the date on which you place your order. If you are under 18 years old you must have parents' permission to buy from Ciel Consulting.

All transfers conducted through Ciel Consulting are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Additional information

Ciel Consulting reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Ciel Consulting has the right to cancel the order and refund any amount paid in the best way. 

All enquiries: support@cielgr.com

cancellation of order policy

You are entitled to a refund within 7 days of your order. This makes you not eligible to attend the course or training in question.

For self sponsored candidates, send an email for refund to fees@cielgr.com

For candidates that were sponsored by their organisations, request must be routed through their respective accounts department to info@cielgr.com.